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June 20, 2008

HL: The argument against print

Way back when, the magazine Movieline was one of my many guilty pleasures. (Aren’t we supposed to feel guilty about all pleasures? Oy.) It was an irreverent mag for people who felt a little bad about liking pop movies.

Apparently there weren’t enough of us, or we were the wrong demo for the advertisers, because Movieline became Hollywood Life, which was more interested in the lifestyles of the rich and boring than in teasing the people we had secret crushes on. Then Hollywood Life stopped publishing, and, frankly, I didn’t care.

Now it’s back and in my mailbox as HL, an ultra-glossy, high glamor, near-card-stock magazine that epitomizes just about everything I don’t want to see in a magazine or, frankly, on paper:

The topics are out of date. The first three one-page profiles are of the big name stars of Indiana Jones, Savage Grace, and Leatherheads, three movies that came out weeks ago, and one of which failed miserably months ago. Jeez!

It fetishizes the sorts of objects no one actually buys and few of us care about: Diamonds, obscenely expensive perfume, furniture too ugly to sit in, clothing only Jessica Alba’s prepubescent sister could fit in.

The font is tiny, and although it has serifs, it is far from angelic. The stems are so fine that it is almost illegible when it’s printed white against a dark background, which it frequently is. It’s even worse when it’s black against a blue and black background photo of a shag carpet, as it is on a two-page spread. Print is not intended to be op art.

The photography is dark ‘n’ trite, because you know that’s how us jet-setting couch potatoes like it. And when they run a full page photo of Malcolm McDowell printed on blue paper, not only is his dark jacket nothing but a black lump, they tell us who provided it for the shot. John Varvatos, call your agent. Or your lawyer.

The writing is awful. Here is the opening line of the piece on Harrison Ford: “Harrison is like … a fine wine.” And that’s proudly in all caps as the lead-in. (The ellipsis is in the original.) The big article on Cannes takes three long paragraphs of value-free blather (“sleepy fishing village,” “charmed circle,” “could hardly have imagined,” “celebrity hot spots,” “breathtaking vista,” “windswept pines”) before telling us what it’s about: Some glamorous Cannes spots you might to visit. Even then, it lacks the sort of information that might be useful to a traveler.

As you’ve guessed, HL doesn’t give a flying celluloid crap about anyone new and actually interesting. For example, a two-page spread tells us that the Halcyon Company — “one of Hollywood’s most cutting-edge and innovative entertainment groups” because, well, it hasn’t actually produced anything … be sure to tip your PR agent, boys — plans on “reinventing” sci-fi by picking up the Terminator franchise. Yes, there’s nothing more cutting-edge and innovative than picking up a franchise.

Oh, they have a “portfolio” of young Hollywood actors…whom they portray as 1940’s noir-ish stars (oddly claiming the photography is an homage to the Silent Era). In fact, overall the photos are retro as if a magazine proudly proclaiming that print isn’t dead can only prove it by looking like something you might have found in your upscale dentist’s office forty years ago.

Do you think when I mulch it, the varnish on the pages will cause my geraniums to wilt? [Tags: hl reviews magazines movieline hollywood dead_trees dead_geraniums ]

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Categories: Uncategorized Tagged with: culture • entertainment • hl • hollywood • magazines • marketing • media • movieline • reviews Date: June 20th, 2008 dw

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June 14, 2008

Gay rights and differential hermeneutics

In the June issue of Harper’s, Gary Keizer has an article called “Turning away from Jesus: Gay rights and the war for the Episcopal Church” that I kept trying not to like, I think because he’s too right and too good. But the article won me over. Alas, Harper only posts miniature, unreadable images of the pages, so you’ll have to do something primitive like trudge to your local library to read it.

Gary paints a picture of a church traditionally less interested in enforcing doctrinal homogeneity than in ministering to those in need. He personally favors the ordination of gay clergy, but the article focuses a level up from that: How can a church handle disagreement and difference? And he explicitly applies those lessons beyond the church to the country and the world.

It made me think of AKMA‘s idea of differential hermeneutics, a theory of interpretation (which is to say, of understanding) that assumes we’re never going to agree. He opposes this to what he calls “integral hermeneutics,” which aims at resolving issues, and thus showing that one person’s interpretation is right and another’s is wrong. And, yes, AKMA is fully aware of the issues that arise from his position. (I blogged about this here.)

I am convinced that Gary and AKMA are raising exactly the right questions, and are answering them the only way that lets us live together in peace, which is not to say in harmony or quietude. And I find what they say based upon their similar religious convictions to be quite in line with what I understand the Jewish attitude toward interpretation to be: The arguing continues all the way into the next life. If you’re so lucky. [Tags: episcopalians gay_rights gary_keizer akma peace judaism everything_is_miscellaneous ]

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Categories: Uncategorized Tagged with: akma • culture • episcopalians • everythingIsMiscellaneous • judaism • marketing • peace • philosophy Date: June 14th, 2008 dw

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May 28, 2008

Blog baksheesh

The message I received from M80im, a PR social media company, ends by saying:

M80 encourages full transparency. We welcome you to let your readers know that M80 and Fox contacted you to offer information regarding The Onion Movie.

Excellent. I appreciate M80 making that clear and explicit.

The problem is, M80 and Fox didn’t offer just information. Yes, the message says that because I’ve written about The Onion, the agency wants to let me know what there’s an Onion movie coming out. I can have some artwork, etc. to post on my blog. But, then it continues:

Please email me back if you are interested in working with us in promoting The Onion Movie by posting information regarding the release date of the DVD. I can send you a copy of the DVD on the release date as appreciation for your post.

I recognize that the lines are smudgy. As my disclosure statement says, I sometimes get free copies of books — sometimes unbidden, and sometimes publishers offer to send them to me if I want — and sometimes I do blog about them. And I frequently get into conferences for free as some type of media person. But, the Onion offer feels too much to me like a straightforward pay-for-posting deal.

Does it to you? Tags: marketing pr blogging cluetrain

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Categories: Uncategorized Tagged with: blogging • cluetrain • marketing • pr Date: May 28th, 2008 dw

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May 22, 2008

Our calls are important to them

“Your call may be recorded for quality assurance purposes.”

I’ve always assumed — based on nothing — that when the recorded voice says that, it’s basically lying. How many recorded calls do they need for their extensive training purposes? Or do they have some ulterior purpose in capturing every fascinating syllable of every fabulous service call?

[Tags: marketing privacy ]

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Categories: Uncategorized Tagged with: marketing • privacy Date: May 22nd, 2008 dw

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May 18, 2008

In memoriam of those we can’t remember

Note to designers of memorials: Naming your road “Memorial Drive” won’t memorialize the people you’re trying to remember because who it memorializes won’t outlive the memories of those who are currently living, thus defeating the very purpose of memorializing them.

Let me put this differently: When I asked a roomful of Bostonians who “Memorial Drive” is dedicated to, no one knew. Several guessed correctly — Google tells us that it’s those who died in WW I — but isn’t the point of a memorial to obviate guesses and trips to Google? You might as well name it “Think of Something Parkway” or “Guess Who We’re Honoring Turnpike.”

[Tags: memorial_drive marketing cambridge boston ]

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Categories: Uncategorized Tagged with: boston • cambridge • marketing • memorial_drive Date: May 18th, 2008 dw

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May 14, 2008

Zenzuu: The social network with a one-track mind

So, I was chatting with the driver of the limo my hosts in Las Vegas kindly supplied for me. When I said that I write about technology, he told me about his startup. It’s a social network that he’s confident will knock FaceBook and MySpace off the map. So, when I got back home tonight, I took a look. The Zenzuu explanatory page consists of a 6-minute video right off of late-night cable.

The pitch is that if you check into Zenzuu 30 times per month, they’ll give you 80% of the ad revs. And if you sign other people up, you’ll get a cut of their ad revs. All of which is fine, and reminds us of the absurd amounts of money we users generate for the social networks we use. But Zenzuu is so focused on the revenues that the video doesn’t mention a single feature of the site.

The fact that all the ads on the site are for Zenzuu itself pushes it over the edge into self-parody.

By the way, would you surprised to learn that Zenzuu’s privacy policy seems to suck, although I’m not sure because it’s in a font designed by and for squirrels.[Tags: social_networking_sites facebook myspace zenzuu ]

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Categories: Uncategorized Tagged with: facebook • marketing • myspace • social networks • social_networking_sites • zenzuu Date: May 14th, 2008 dw

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May 13, 2008

Conversational business

Charlene Li, co-author of Groundswell and Forrester person, pointed to some good sites in her keynote at Community 2.0. The Starbucks suggestion box is nicely done, but I especially like the way Tivo participates in the independent forum, TivoCommunity.com

By the way, the Community 2.0 conference was an interesting gathering of people interested in various aspects of the various ways businesses build and are embedded in communities. [Tags: cluetrain marketing charlene_li groundswell ]

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Categories: Uncategorized Tagged with: charlene_li • cluetrain • groundswell • marketing Date: May 13th, 2008 dw

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May 6, 2008

Market bullying

I wanted to find out what Microsoft Expression Media — or, as Microsoft puts it, Microsoft® Expression® Media — is, so I did what any red-blooded Netizen would do: I googled it. The top hit is Microsoft’s home page for it. It wants to show me videos, but I don’t want to sit around while being slowly pummeled with Microsoft’s marketing messages. If I’m going to be marketed to, at least let me skim. So, I clicked on the “Why Buy?” link, thinking I’d get a features list. I just want to know what the product does.

Nope. That loads a popup that asks me to install Silverlight (oops, I mean Microsoft® Silverlight®)The popup conscientiously informs me that once installed, Silverlight “updates automatically,” where “update” means I am giving Microsoft the right to load stuff onto my computer without asking or informing me. In addition, the privacy statement says Microsoft will only transfer information it gathers about me and my computer to third parties if it really wants to. (The privacy statement puts it a little more formally than that.)

So, here I am, trying to find out about a Microsoft product, yet I’m being required to install software I don’t want in the first place, and that has the right to mutate itself without my knowledge. And to get this authorized virus, I have to agree to a privacy-violation agreement that scares me.

Can you imagine the snorting that would occur if a start-up company insisted on this?

So, take this as an example of either inept marketing or implicit bullying by a dominant force. Or both. [Tags: microsoft marketing silverlight ]

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Categories: Uncategorized Tagged with: business • cluetrain • marketing • microsoft • silverlight Date: May 6th, 2008 dw

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May 1, 2008

Keeping ID hard, shameful, or at least awkward

A couple of days ago, a post on a Canadian newspaper’s blog gave me credit for something I didn’t do. Before I could leave a comment correcting the post, the site insisted I register. Registration there is free (in the “no cash changes hands”) sense, but it required me to supply not only my email address and name, but also my sex and age. It also permitted me to enter yet more demographic data, which I declined to do. I didn’t want to have to supply any info, but i really wanted to correct that post. It even made me confirm an email they sent to the address I registered, because, I suppose, otherwise the terrorists have won.

The experience made me worry yet again about the efforts to put individuals in control of their own identity information. That sounds like an unarguable good, since the alternative is unarguably bad: letting others have control over your identity info. But the effect of these good-intentioned efforts will be — I’m afraid — a rapid decrease in personal privacy. For, the personal ID efforts not only give us control over our information, they also make it easy for us to supply it to others. Rather than having to type in our home address yet again, these new ID schemes will enable us to furnish information simply by pressing a button.

Since just about every vendor on the Web would like to know more about you rather than less, why won’t just about every vendor ask for more information rather than less? It’s all just a button press. Of course, you can choose not to deal with vendors who ask for too much info, but most of us will compare that with the post we want to correct, the sweater we want to buy, or the vacation we hope to win, and will just press the button.

We are making it easier to supply personal information without making it harder to ask for it. That should worry us.

Since the efforts to give users control over their personal information will inevitably continue — and the who I know who are involved in this are among the greatest champions of Web openness and personal freedom — here’s a suggestion for making it harder for vendors to ask for more information than they need. Suppose we were to create some rough categories of “asks,” and give them unambiguous names. For example, we could call the ID info that does nothing but verifies that you are who you say you are when buying something the “Credit Card Authorization Swipe.” The “ask” that wants to know your name and email address could be called the “Email ID Swipe.” The one that wants to know your demographics could be the “Marketing Personalization Swipe,” etc. The aim would be to get vendors to use those names with some uniformity, so that we not only would know what we’re giving, but there might be some market pressure (or at least some shame) not to ask for the full demographic roster when someone’s just trying to correct an error in a post. These nomenclature packages could even be graded to indicate how invasive they are.

I’m just thinking out loud here, but if we’re going to make it easy to give out our personal information, we ought to be thinking about the norms, market forces, or rules that would make it harder to ask for that information.

* * *

I’m on the road, so I may be pokey about replying. [Tags: identity id privacy marketing ]

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Categories: Uncategorized Tagged with: digital rights • id • identity • marketing • privacy Date: May 1st, 2008 dw

18 Comments »

April 17, 2008

CorporateSpeak: The Game

This BoingBoing gadget lets you smash corporate shillery in a most amusing way.

[Tags: marketing games boingboing ]

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Categories: Uncategorized Tagged with: boingboing • cluetrain • games • humor • marketing Date: April 17th, 2008 dw

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