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March 22, 2009

4.5 things Twitter teaches us

You can tell that Twitter has added something important to the ecosystem by the volume of the snickering. If you dismiss it by asking “Why do I care what you had for breakfast?”, there are only two choices. First, you’re saying everyone on Twitter is an idiot. Second, you don’t understand what you’re talking about. As a Twitterer (dweinberger), I’m going to go with Option #2.

Twitter’s success tells us a lot…including the following 4.5 points:

1. Twitter in its native form assumes we’re ok with not keeping up with the abundance. Tweets are going to scroll by when you’re not looking, and you’re never going to see them. Twitter assumes you will let them go, the way most of us cannot leave unread the messages in our inbox.

2. Social asymmetry addresses the scaling problem. At Twitter, the people you follow are not necessarily the people who are following you. That’s exactly not how mailing lists and weekly status meetings work, and Twitter’s approach impedes the back-and-forth development of ideas. But, maybe that’s not what Twitter is primarily about. And the asymmetry means that some people can have lots of followers but still participate as listeners.

2.5. (Maybe in an age of abundance, the back and forth development of ideas isn’t the only process. Sure, having a small group kick around an idea often works. But maybe in some instances it also works for an idea to be lobbed like a beach ball from one group to another, each putting their own spin on it.)

3. Twitter is an app that scales as as platform. That is, it comes with a set of features that makes it usable and popular. But it’s open enough to enable users and third parties to add capabilities that make it useful for what it wasn’t designed for. For example, a convention has arisen among users that “RT” will stand for “re-tweet” when you want to publish someone else’s tweet to one’s own followers.

4. We’ll complicate simple things as much as we have to. We’ll invent “hashtags” (tags that begin with #, embedded within a tweet) to let people find tweets on a particular topic, getting past the “it already scrolled past” issue. We’ll invent layers upon layers of aggregators of tweets. We’ll just bang away on it as hard as we have to in order to accrete significance. We truly are meaning monkeys. [Tags: twitter everything_is_miscellaneous ]

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Categories: Uncategorized Tagged with: digital culture • everythingIsMiscellaneous • social networks • twitter Date: March 22nd, 2009 dw

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March 19, 2009

Transparency and noir journalism

David Eaves makes a crucial point in a post inspired by Clay Shirky‘s and Steven Johnson‘s recent brilliant postings about the future of journalism. Pardon me if I rephrase David’s point, and possibly shade it a little differently.

The mythic figure of the journalist is still that of the young Woodward and Bernstein. They are detectives in a noir world where everyone — and, most important, every institution — has a secret. The journalist is the lone truth teller, forcing the secrets out into the light. The institutions keep as much secret as they can because they have selfish interests to protect. The journalist, on the other hand, has no interests other than the truth. Thus he (and in the myth, the journalist is a man) is committed to and guided by objectivity: seeing things as they are, untainted by self-interest.

That’s a valuable myth so long as institutions are built on the assumption of secrecy. But imagine a world of perfect institutional transparency. If all is light, the noir journalist is a peeping tom at a nudist colony.

Now, we are not going to have a world of perfect transparency. But the defaults may be flipping from need-to-know to need-to-hide. Customers, clients and citizens already casually betray most of what institutions used to keep hidden, from the real-world mileage of cars to the spread of protests in totalitarian countries. Laws and norms are changing, bringing institutions to disclose more on their own.

Will this bring about a fundamental change in the practice of journalism? By itself, probably not. Much of traditional journalism already assumes transparency in business, government, and, yes, sports. Greater transparency will give current journalists more to report on. But there will always be people and institutions with dark secrets, so we will always need noir journalists.

But it’s certainly not yet settled what the new mythic journalist will be like or how we will support our old noir types.

[Tags: journalism media newspapers noir david_eaves ]

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Categories: Uncategorized Tagged with: digital culture • journalism • media • newspapers • noir Date: March 19th, 2009 dw

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March 17, 2009

[berkman] David Post on scaling governance

David Post is giving a talk at the Berkman Center about his book In Search of Jefferson’s Moose. I haven’t read the book yet, but it looks fascinating. It looks at cyberspace through Thomas Jefferson’s eyes. [NOTE: I’m live blogging, with all the weaknesses and inaccuracies thereupon. Be warned. And I’ve done a particularly poor job of capturing the details of David’s talk.]

David says the Net is all about scaling. “The Internet isn’t big because it’s the Internet. It’s the Internet because it’s big.” It’s the inter-network that got big. Jefferson figured out how to scale a democratic republic, which works at the town level but hadn’t worked at the national level. Likewise, he says, we need to be thinking about how scale law and governance for this new territory.

He gives the example of copyright. Even if you wanted to clear the copyrights for a YouTube, it’d probably take you 10 hours. Copyright doesn’t scale. “Copyright is supposed to be incentivizing creators” but these works only get created if people ignore copyright. Jefferson scaled a republic to continental scale, we need to do the same for the Net, he says. David says he doesn’t know how to do it. Not through the UN. “We need collectively to begin working on this.” He sees his book as the start of that conversation.

He says we should buy his book because “the omens are with me.” The day he sent off the final draft of his manuscript, a male moose was standing in front of his house in Vermont. The moose stands there for a day and a half. It’s the first one he saw in twenty years. Then, a week after the book was published, they found a complete fossilized skeleton of a mammoth under the new Thomas Jefferson law school, and under that was a whale, and under that there was a giant ground sloth of the same genus as the one Jefferson wrote a scientific paper about. His book is about scale and they find a mammoth, a whale, and a giant sloth under the Jefferson law school.

Q: [zittrain] You’ve vindicated a strand of thinking about the future of the Net. Just as Jefferson was living in a privileged time to think about frontiers, is cyberspace undergoing a similar transformation from frontiered to settled and suburbanized?
A: No. Not if we can keep it growing and, um, generative. There’s a self-fulfilling aspect to our discussions of this. It continues to be a frontier.

Q: [benkler] Why did you mention the UN? Are you suggesting we turn to it? What made the republic scalable was its loosely coupled architecture. That’s what made the Net grow. What is the shape of this international that’s not UN that’s presumably more grownup than cyber-jurisdictions, that retains this loosely coupled…
A: I really don’t know. It’s not too farfetched to think about small groups joining together into larger and larger organizations and coming to the table and saying they deserve respect as a law-making body. It might happen via real world courts that might say that they respect the local laws of this community on the Net.
Q: [benkler] What’s not sustainable about muddling through?
A: It’s totally sustainable, although there are scaling problems that will need to be addressed in some form or another. But then we’ll miss the opportunity to build something even more extraordinary.

Q: You say in the intro that this isn’t a scholarly work, but at the end you do take on the unexceptionalists [i.e., those who think the Net isn’t an exceptional case]. How do you get from your discussion of scale at the routing level to the application layer.
A: Take Wikipedia as an application. I’m not sure that it can continue to scale.

Q: I’m interested in the interaction between copyright law and publishers. We no longer need publishers for the dissemination of scholarly information…
A: I don’t know what the future of copyright looks like. A subtext of the book is to try to have people start fresh, at least as a thought experiment. How might we design copyright law? I don’t know what that looks like or how we get there from here, but it’s worth thinking about … The Jeffersonian insight is that there are two types of people: Those are instrumentalists who only want copyright law if it helps people to create. Others think it’s a moral or natural right. These two views are irreconcilable.

Q [zittrain] Do we need a constitutional convention for the Net? The Clean Slate project at Stanford, David Clark at MIT…What do you think about those projects? If you were at a Clean Slate meeting, what would your charge to them be?
A: They may be premature. I’d like to see a call to netizenship, i.e., citizenship in this space. Taking seriously this as a place where important things happen. At Clean Slate, I’d start with copyright because you could get a consensus among netizens that the system is profoundly broken and needs a new paradigm…maybe a hybrid of law and tech.

Q: [me] Do you worry that if there were a founding constitutional moment for the Net, it might provide an opportunity for, say, the Taliban to object to the very protocols of the Net (as well as the rest of the stack) because the protocols don’t permit the control of content? Might we end up with something far from what you and I want?
A: I worried about this when ICANN was founded. I don’t know, but I have Jeffersonian faith that more discussion is better than less. You have to shine your light and take the chances that you will lose those battles.

Q: [lewis hyde] The Google Books settlement is a constitutinal moment. Isn’t this an example of an ad hoc agreement: Two parties show up in court and the court settles it. If you could change one thing in the settlement, what would it be?
A: I don’t want to shoot my mouth off about that. The Google Books settlement illustrates a point about scaling. There are 40M people who have written books who aren’t represented.

Q: [ethanz] Why doesn’t the conversation start earlier than consitutional moments, i.e., with revolutions that give you the constitutional moment. When and how do we reach the point where we say we can’t just muddle along. We rebel against Facebook but we only get a new fiat from FB. When do we stand up and say that we need to govern ourselves?
A: That’s why I say constitutional moments may be premature. We’re in early days. When people live more of their lives in cyberspace, then I think they care more about the rules under which they live. [Tags: copyleft copyright thomas_jefferson david_post policy ]

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Categories: Uncategorized Tagged with: copyleft • copyright • culture • digital culture • digital rights • policy Date: March 17th, 2009 dw

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[berkman] Jeff Howe on crowd sourcing

Jeff Howe of Wired is giving a Berkman lunchtime talk on his book Crowd Sourcing. (He coined the term in 2006.) [Note: I’m live blogging, making mistakes, missing stuff, paraphrasing inappropriately, etc.]

From the beginning, he says, he’s been ambivalent about crowd sourcing. His book is a series of stories showing crowdsourcing’s promise and perils. The book is short on quantitative data, he says. As he was finishing up the edits, he came across a survey of 650 iStockPhoto.com photo contributors. iStock was one of Jeff’s main examples, a stock photo agency that undercut competitors by 99%. They were able to do this because amateur photographers were willing to upload entire libraries of their photos. iStock culled them. iStock runs its corporate decisions past the community. The survey showed that contributors had a rich mix of motivations. He’d like to revisit this question.

Jeff gives his 45 minute book talk in 20 mins: He got interested in crowdsourcing by watching Myspace. “User generated content” doesn’t begin to tap the change that’s taking place. (Plus, he adds, he hates the phrase.) He spent a night searching for user-generated anything to show that it was about more than teenagers making “content.” E.g., John Fluevog Open Source Shoeware names shoes after designs contributed by users. He wrote an article for Wired in June 2006. The term took off.

As an example, he tells the story of the Two Jakes who created a crowdsourced t-shirt company, threadless.com. It created a community of designers and people who like to vote on designs. Revenues in 2007 topped $30M. The community provides the designs, does the marketingt, and Threadless has a mechanism that lets them gauge how much they need quite accurately.

iStockPhoto was bought by Getty, and revenues have continued to climb…over $100M in 2008, with 50% profit margin.

Another example: The way amateur ornithologists have transformed the way ornithology works, Current.tv, the Elements restaurant in DC…

Why did crowdsourcing happen? Lots of amateurs, open source, tools, online communities. The cardinal rule of crowdsourcing: “Ask not what your community can do for you, etc.”

Jeff ends by asking about the study of iStock contributions’ motivations. 80% of iStockers religiously visit the site. The study shows the primacy of the financial motivation. Only 4% of the contributors make their primary living off of photography. The forum gets 37 posts per minute. 80% consider their work profitable, and 20% consider it extremely profitable. iStockers are largely not out to make friends or to network with others. iStockers are unsure that other iStockers can be trusted. This runs counter to how the company portrays them.

Q: I just had a logo made for $250 through LogoTournament. 30-40 designers worked on it from all over the world. The contestants all see one another’s designs.
A: Anectodotally, people seem to love it. There’s also CrowdSpring and 99Designs.

I used worth1000 for cover design. The Berkman folk loved it, but when I posted about it, I got flamed.
A: I understand that crowdsourcing is disruptive. It’s an emotional subject. Creatives can shape the transformation by embracing it.

Q: Your examples largely focused on highly creative forms of work. People do these things on their own as hobbies. How about crowdsourcing that has people transcribing podcasts via MechanicalTurk. Are these two types of crowdsourcing the same phenomenon?
A: MechanicalTurk is for repetitive, boring tasks. I don’t know how to encompass this. This makes the motivation for crowdsourcing more complex. That doesn’t dismay me.

Q: Is the difference about passion?
A: My catchphrase is that passion is the currency of the 21st century.

Q: [me] You position this as a contradiction. But it’s not if you define crowdsourcing as the action of a crowd, etc., and stir in economics: Those with leisure will do it for passion, while the rest will do more boring tasks for money. Unless what matters to you, and to the media that took it up, is that it’s a statement about human motivation.

Q:[eszter] You’re putting too much faith in the study. It’s only 1% of users and the methodology isn’t necessarily rock solid.
A: I called iStock’s founder and he has the same problems with the study.

Q: When I got the book, what was exciting was the possibility of solving altruistic problems. Do you have any examples?
A: GlobalVoices. Transcription services from a mobile phone for nonprofits.

Q: ReCaptcha is a great example. Also, spamornot.org.

Some of the crowdsourced stock photo sites are scams.

Q: Is crowdsourcing exploitative?
A: Sure could be. Professional stock photographers certainly think so. [Tags: berkman crowd_sourcing everything_is_miscellaneous ]

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Categories: Uncategorized Tagged with: berkman • business • cluetrain • digital culture • everythingIsMiscellaneous • expertise Date: March 17th, 2009 dw

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March 15, 2009

Andrew Lih on Wikipedia

I just read Andrew Lih’s The Wikipedia Revolution, in preparation for an interview I’m doing on March 25 for the Berkman Center. It will be held in Griswold Hall, room 110. (Actually, the actual location hasn’t been announced yet. But somewhere at Harvard.) It’s a terrific book.

Andrew tells the story historically, providing tons of context and background. As the title makes clear, he thinks Wikipedia is epochally important, but the book isn’t about touting Wikipedia and gesticulating towards its implications. Rather, given that Wikipedia is at least rather interesting, how did it get there? The simple story we’ve heard so frequently — it’s the encyclopedia we all wrote in our spare time — masks a complex mix of personality, theory, politics, social interaction, software and hardware. Andrew doesn’t shy away from the controversies and tells the story from a neutral point of view … neutral given that he implicitly thinks Wikipedia is overall pretty awesome. In that he mirrors Wikipedia itself: It is (overall) neutral given that the contributors agree that a group-authored encyclopedia that aims for NPOV is worth working on.

If you want to understand Wikipedia, I highly recommend this book, especially in tandem with How Wikipedia Works by Phoebe Ayers, Charles Matthews, and Ben Yates, a terrific and detailed explanation of the intricacies of Wikipedia’s structure, ethos, rules, and hierarchy.

[Tags: wikipedia ]

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Categories: Uncategorized Tagged with: digital culture • everythingIsMiscellaneous • knowledge • wikipedia Date: March 15th, 2009 dw

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March 14, 2009

Shirky’s classic post on the fate of newspapers

This post by Clay Shirky will be at the center of future discussions about the newspaper revolution. It is itself a pivot point. And it’s beautifully written, with a pause-worthy insight in every paragraph.

[Tags: newspapers journalism media clay_shirky everything_is_miscellaneous ]

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Categories: Uncategorized Tagged with: culture • digital culture • everythingIsMiscellaneous • journalism • media • newspapers Date: March 14th, 2009 dw

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February 28, 2009

Whitehouse blog shows signs of life

The Friday post at Whitehouse.gov is a little livelier — a little more voice, a little more air. Heck, it’s even got a broken link! (The link to the Energy-Housing partnership is a bridge to nowhere.) The post points to an OMB post that I thought was terrific, explaining and defending the reduction in charitable deductions for the 5% wealthiest Americans. It features a photo of Gaza (promoting State’s question of the week) that isn’t all about happy Israelis and holding hands with happy Gazans. (THat’s why we have Photoshop, people.) And the post points to the ever-lively TSA blog, one of the voicier government blogs around.

The next step I’d take if President Obama made me Blog Czar — I keep writing to him and asking! — is having the people who actually write the blog sign their posts. Baby steps, but that’s how you learn to walk. Next, no press releases! Then, invite in a sequence of non-WH bloggers to blog for a week at a time. Eventually, carefully open up the comments. Then start a flame war with, say, the Belgians, and we will have arrived.

[Tags: whitehouse blogging obama egov e-gov ]

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Categories: Uncategorized Tagged with: blogging • digital culture • e-gov • egov • obama • whitehouse Date: February 28th, 2009 dw

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February 27, 2009

The Internet: The Glitter Version

I love this ridiculous thread so much.

And I love it all the more because it could be used equally effectively as evidence against the Internet or for it. [via BoingBoing]

[Tags: the_internets sparkle glitter godwins_law rahm_emanual neil_patrick_harris ]

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Categories: Uncategorized Tagged with: digital culture • glitter • sparkle Date: February 27th, 2009 dw

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MIT Museum crowd-sources exhibition

MIT will be 150 years old in two years. So, the MIT Museum (where you can see Judith Donath’s arresting and provocative info-overwhelm installation, which opened last night) is asking the public to nominate objects to put on display. The nominations themselves will remain online forever after as a very different sort of permanent display.

[Tags: mit everything_is_miscellaneous museum judith_donath crowdsourcing ]

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Categories: Uncategorized Tagged with: crowdsourcing • digital culture • everythingIsMiscellaneous • mit • museum Date: February 27th, 2009 dw

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February 24, 2009

[berkman] Pippa Norris on cultural convergence

Pippa Norris of the Harvard Kennedy School is giving a lunchtime Berkman talk titled “Cultural Convergence: The Impact on National Identities and Trust in Outsiders.” [Note: I’m live-blogging, hence making mistakes, missing stuff, misunderstanding other stuff, typing badly. This is an inaccurate, incomplete record of her talk.]

What might be the impact of cosmopolitan communications, she asks? Her thesis is that there are many firewalls that block global information flows. She will argue that the news media has an impact through cosmopolitan communications, and will look at the implications for public policies. It makes people slightly less nationalistic. [Note: She talks fast. Bad for live bloggers, but good for listeners.] (This is from her book, available free on her Web site.)

Globalization is the starting part. It’s about more than trade; it’s also social and political. Cosmopolitan communications = “the way we learn about, and interact with, people and places beyond the borders of our nation-state.” Cosmocomms have been expanding. But, so what, she asks. In the 1970s, this was seen as cultural imperialism. In the 1990s, it was thought of as Coca-colonization. In the 2000s, we’re still seeing cultural protectionism.

Pippa will focus on audio-visual publishing. Western countries remain dominant. In fact, the gap has widened. There are four views in the literature: 1. There’s a convergence around US exports. 2. There’s a polarization of national cultures. 3. There’s a fusion of national cultures. 4. Pippa’s firewall model.

The firewall model says that there are barriers: 1. Trade barriers; 2. Internal barriers to free press; 3. Poverty; 4. Learning barriers that make it harder to acquire values and attitudes.

She discusses three levels: individual, national, and cross-level. For the national, she talks about the “cosmopolitanism index” she’s devised. She’s surveyed 90 countries using a set of survey questions. At the bottom are the poorest countries with the poorest press freedom. At the top, Luxembourg, Switzerland, Norway, Denmark. It goes from 1972-2004.

That’s the framework. She confines her discussion of the results to effects on national identity and trust. Roughly, the more cosmpolitan, the less national identity and higher trust in outsiders. In terms of trusting outsiders, Norway takes the cake. US and Sweden are also high. (The Netherlands are high on the cosmo scale but only in the middle on the trust scale. Also, Germany and Spain.) But because there’s no control group — maybe trust maps to education? — you have to do multilevel regression. She uses age, gender, income, education, and news media use, and finds that trust correlates with news media use.

Her conclusions: Use of the news media “is positively related to more trust in outsiders” (different countries and religions) and “is related to weaker feelings of nationalism.” “I regard that as positive results.” But there are some qualifications: 1. Many other factors create trust in outsiders. 2. This study looks at the impact of news media, but not the impact of entertainment media. 3. There may be self-selection bias or interaction effects.

Policy implications? Is the globalization of news media a threat to national diversity? See www.pippanorris.com …

She concludes by asking what we know about how we measure flows of info from one country to another, over time, say from 1995?

Q: [ethanz] There are some familiar data sets. E.g., Alexa, although because it’s opt-in, it’s not perfect. There’s also Google Search Insights that tracks searches. In most countries, “news” is almost always one of the very top searches. A question: How might your analysis integrate with national-level studies. E.g., a study that showed that as cable TV was introduced to communities in India, you got an increase in empowerment equivalent to 4 years of education. [I probably got this substantially wrong.]

Q: There are categories of trust…
A: We use the World Values survey that includes over a quarter million people. Is trust in Nigeria and Sweden the same? There are many categories indeed. But when you see a strong pattern emerge, as we have, then we should assume something is happening in the data.

Q: A speaker from Microsoft was at Berkman recently, talking about the issues importing and exporting data on the Net across national boundaries. What sorts of measures have you been using?
A: The obvious ones. Internet access. Location of hosts. And some articles that have looked at search terms.

Q: I’m from Poland: High cosmo, low trust. In the US, we rent movies instead of watching TV. But rental stores don’t know about a particular movie highly famous in Europe. My question is about the global dimension of local issues.
A: Poland and much of Central Europe have suddenly become much more open and have found greater value change than in countries open for a long time. You should see greater variation within such countries, e.g., by age.

Q: [smacleod] Pippa asked for ideas about media flows, with some positivist assumptions about the ability of globalization and media studies to be objective. Has she read Appadurai’s “Modernity at Large: Cultural Dimensions of Globalization,” which emphasizes the mutability of flows. I wonder how Pippa might engage on-the-ground research and how such ethnographic research might recast her methodological assumptions. Extensive anthropological field work has been done in all the countries she’s mentioned, which engages and historicizes the legacy of colonialism.
A: I am a positivist. But I also like dealing with cases. There’s rich work being done in communications and other fields, but there’s also good division of labor. You need both. Some people like to fly over a country and others like to walk through it, and you get value from both.

Q: The US has more cultural exports than imports, while most seem to have about equal amounts. How does this play into cosmo?
A: America also imports a lot. America doesn’t have to import a lot because it’s got so much.

Q: Tribal populations in America have a tight tie to geography. Where’s UNESCO is generating the data to look at other regions than nation states?
A: The data generally depend on national statistical offices. UNESCO depends on those; it has no data generation capability itself.

Q: [hal] Google Ad-Planner lets you download a list of the 500 most visited sites for many countries. It has unique visitor numbers.
A: So I could see how many people go into Norway and how many go out.

This gives us a way to focus on globalization of media by focusing on the people, not on the media, Pippa concludes, reminding us that the chapters are up on her site. [Tags: norris_pippa globalization media trust ]

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Categories: Uncategorized Tagged with: culture • digital culture • globalization • media • trust Date: February 24th, 2009 dw

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