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April 28, 2013

When a new hard drive won’t accept a Mac OS

In my continuing series “How to Be an Idiot,” here’s what not to do when installing a new hard drive into your MacBook Pro.

I started off right. I had everything prepared: a new 500gB hybrid drive, a fresh Time Machine backup, and an 8gB USB stick with the Mac Mountain Lion installer on it. I still managed to fail maybe 20 times over the course of two days booting from everything I could find, re-installing Lion onto the stick, backing up from Time Machine, etc. The closest I came was when I installed off the repair partition over a backup drive. The Mac started up its install process, but got stopped with a message that said that Apple was unable to confirm that my computer is authorized for an OS install. At least, that’s what I think it meant; it’s not a very clear message, and, no I didn’t write it down :(

This made me think that the problem was that I was trying to install the wrong version, although I was pretty durn sure that I had upgraded to Mountain Lion a few weeks earlier, having resisted the blandishments of Lion. Maybe Apple was confused, although I couldn’t see why. I installed the prior version of the OS on my USB drive. Nope.

And now for the answer. And it’s not going to make me look smart, that I promise you.

You see, kids, for Apple to verify my machine, it has to get onto the Internet. It turns out that if during the install process you give your Mac a choice of wifi hotspots to connect to, it picks an open one without asking for your say-so. As a result, it happened to pick a hotspot that requires a login on a web site, but there’s no browser available during the install process. Once I pointed the Mac to another hotspot, it was able to connect and authorize my machine, enabling the installation to proceed.

Sure it was dumb of me. But it’s also dumb of Apple to give us an error message that says that it’s unable to authorize, rather than that it was unable connect. (I also didn’t see a relevant message in the Installer log, but I may have missed it.)

Fortunately, each of the things I tried took a relatively long time to fail, so I was able to get a lot done while trying. Still, the moment of victory was definitely a forehead-slapper for me.

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Categories: tech, whines Tagged with: apple • install • mac • n00b Date: April 28th, 2013 dw

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January 29, 2013

What I missed without my mobile phone

I’ve just spent almost two weeks without a mobile phone as mine was being repaired. I’m glad to have it back.

But why? What did I actually miss? Obviously, the following list is quite idiosyncratic â?? e.g., I don’t do a lot of texting â?? but here goes:

  • Making outbound utility phone calls. I don’t do a lot of socializing on the phone, but it’s nice to be able to check in on plans for the evening, etc.

  • Emergency call availability. I travelled for three days during my Mobile Hiatus, and asked a friend at a conference if I could give my wife her number in case of an emergency.

  • Google Maps for navigating. I was back to printing out a map and, mainly, annoying any competent adult near me.

  • Interstitial amusement. Waiting for the bus, I can read on my mobile, whereas reading a paper book or magazine while wearing gloves only works if you don’t ever have to change the page.

  • Bus location-finder. Given the way Boston buses cluster, getting to a stop 30 seconds late can make a 20 minute difference.

Things I did not miss:

  • Any of the dumb games. I like games. But other than my obligatory time with Angry Birds back when they were still angry and not just mildly pissed off, none have stuck with me.

  • Interstitial email. It’ll wait until I’m off the bus.

  • Weather reports. It’s a once-a-day thing for me, and my various work computers are fully weather report capable.

  • The time. I have a watch. And an alarm clock that actually wakes me up.

  • Typing on a tiny keyboard, although the slidy virtual keyboard built in to the Samsung Galaxy S III is pretty good, and Google’s speech-to-text is kind of awesome.

  • Misplacing my phone four times a day, although others might claim that that is not strictly the phone’s fault.

And you?

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Categories: culture, whines Tagged with: cellphones • mobiles Date: January 29th, 2013 dw

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May 20, 2012

Lion fixed my SuperDrive. (Alternative title: Snow Leopard broke my SuperDrive)

Yesterday Disk Utility told me to restart my Mac from a boot disk and run the disk repair function (= Disk Utility). Fine. Except I was unable to boot from any of my three Mac boot disks (including the original) whether they were in my laptop’s SuperDrive (= Apple’s plain old DVD drive) or in a USB-connected DVD drive. The system would notice the DVD when asked to look for boot devices (= hold down the Option key when starting up), but froze after I clicked on the DVD (= no change in the screen after 30 mins).

So, what the hell, I installed Lion, which I had been hoping to avoid (= my pathetic resistance to Apple’s creeping Big Brotherism). Thanks to the generosity of Guillaume Gète, I downloaded Lion DiskMaker, followed the simple instructions (= re-downloaded Lion, all part of Apple’s makings things hard by making them easy program), and now have a Lion boot disk. I was able to boot from it and fix my hard drive.

The whole episode was so reminiscent of why I left Windows (= Windows 7 looks pretty good these days).

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Categories: tech, whines Tagged with: apple • mac • windows Date: May 20th, 2012 dw

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November 8, 2011

Warm Birthday Wishes to [your_name_here]

It used to be that on my birthday I’d get untouched-by-humans birthday wishes from my dentist’s firm and perhaps a local car company and real estate agent. Now I get them from sites I once age-verified for (gaming sites, not porn, fellas), a Prius forum, a diabetes forum, and — one level of abstraction up — from Xing itself.

If these groups are going to issue pro forma birthday wishes, I think they ought to be required to hire someone who has to sit there and actually think warmly about each person before pressing the “send” button.

And then, as a special birthday present, keep your stupid marketing messages to yourself.

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Categories: cluetrain, marketing, whines Tagged with: birthday • cluetrain • marketing Date: November 8th, 2011 dw

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November 2, 2011

The hotel with no metadata

I’m staying at a “boutique” hotel in NYC that is so trendy that it has not only dressed its beautiful young staff in black, it has removed as much metadata as it can. There’s no sign outside. There are no pointers to the elevators on the room floors. The hotel floors in the elevator are poorly designated, so that two in our party ended up on a service floor, wandering looking for a way back into the public space of the hotel. The common areas are so underlit that I had to find a precious lamp to stand next to so that the person I was waiting for could find me. The room keycards are white and unmarked, without any indication therefore of which end goes in the lock.

Skipping metadata has always been a sign of mastery or in-ness. It’s like playing a fretless guitar. But hotels are for strangers and first-timers. I need me my metadata!


BTW, I think the hotel’s name is the Hudson, but it’s really not easy to tell.

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Categories: travel, whines Tagged with: hotels • metadata Date: November 2nd, 2011 dw

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June 21, 2011

The Argument against Word, Reason #513

Here’s what’s happening with Microsoft Word 2008 on Mac. Note that I am not looking for help. I am merely venting.

1. Redefined heading2 so that it begins with an auto number.

2. Now when I select Normal paragraphs and apply the “number me” button to them, they all turn into heading2’s.

3. Create a new element called Normal-List, defined as beginning with an auto-number.

4. After the fourth instance of heading2, begin my fourth set of Normal-List items.

5. That fourth set continues the numbering from the third set. Select the first item and choose “Restart numbering.” It is a no-op.

6. Try every thing you can think of. Nothing works.

7. Re-open it in LibreOffice (nee Open Office) and fix the goddamn autonumbers.

Q: How many years will it take for Microsoft to get auto-numbering right?
A: How many years are there?

This is especially frustrating since the software company I worked at from 1986-1994, Interleaf, got this right about twenty years ago. AAAaaarrrrrgggggghhhhh.

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Categories: whines Tagged with: interleaf • libreoffice • microsoft word • open office • whines • word Date: June 21st, 2011 dw

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March 23, 2011

Yet another reason to hate your mobile provider

4. [NOTE: (These notes are in reverse chronological order. I have numbered them for your reading convenience.)I unlocked my Blackberry by calling Verizon support. I bought an Orange SIM card in a cigarette store in the Old City of Jerusalem for $10, plus $9 of calling time that times out in a week. So, I now have a working phone. It does not come with a data plan, however.]

3. [NOTE added minutes after the note right below this one: I’m on the phone with Verizon. It is indeed $20.48 per MEGABYTE. But wait…I am now talking with a tech support person who assures me that attachments don’t count unless you actually download them. Well, that’s something. She, however, is also telling me that the first two reps I talked with are wrong; in fact (says the tech support person), Verizon’s international plan gives you 70MB per month for $100, and every megabyte after that is $20.48. That’s still piracy, but the broadsword goes into you slightly more slowly.]

2. [Note added minutes later: Some other knowledgeable people tell me that Verizon must mean $20/gigabyte, not per megabyte. So, this may have been a mistake by the the service rep. I would happily take the blame for any misunderstanding, except that I confirmed that the rep said “megabyte” by inquiring, “PER MEGABYTE? PER MEGABYTE? ARE YOU FREAKING CRAZY!!!!!!!!!!,” to which he replied in the affirmative to the first two of the three questions.]

1. I’m going overseas tonight for a week. In the past, I’d call Verizon and have them switch service from my Droid to my previous phone, which was a Blackberry with “world phone” service. For $2/day, I’d get unlimited data access, so I could check my email and perhaps check the news on the Web now and then. (Believe me, on a Blackberry you don’t want to do a lot of heavy Web browsing.)

Today when I tried to make the switch, Verizon informed me that they have changed the plan, entirely for the benefit of their customers of course. So, now it’s $20 per megabyte. Holy crap! What kind of unearthly profit margin is that?

My knowledgeable friends tell me that that I should figure 50-100 emails per megabyte (although that number is conservative). So, no email for me. That’s what happens when the “free” market is so pwned that it laughs in the face of competition.

And these are the folks we’ve handed our Internet to? Great. Freaking great.

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Categories: travel, whines Tagged with: fcc • verizon • whines • wireless Date: March 23rd, 2011 dw

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