Link. (The video embeds my slides, but (1) they get more and more out of order in this YouTube; they were in the right order when I actually presented them. 2. My font got lost somewhere in the translations, and so there’s a fair bit of mis-sizing, text overflows, etc.) (I posted about one of the ideas in the talk (transparency as the new objectivity) here.)

[Tags: pdf09 transparency media politics e-democracy e-government e-gov everything_is_miscellaneous newspapers media ]

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a href=”http://www.buzzmachine.com/”>Jeff Jarvis led a discussion at PDF among 1,000 people about what government could learn from Google, and, more generally, what a bunch of techies would do to make government better. Jeff’s got this rare cross of skills as a writer, teacher, entertainer and provoker. If you haven’t seen him at work, you should grab the next opportunity. And, yes, Jeff is a friend, so I’m biased. But I’m also right.

So, here’s a way the government is becoming like Google. Remember how a few years ago, Google was grabbing the best and the brightest techies of every stripe? Every time you turned around, someone else you admired had moved there. Now the same thing is happening with the federal government. It’s the glamorous place many of the best and the brightest — including some from Google — want to work. The government is becoming a center of innovation. It may not be as wild as the garages of Silicon Valley and the Charles River, but it’s dreaming big and its heart is pure. These positions are being filled with the diametric opposites of lobbyists. It’s pretty amazing.

Note to self: Re-read The Best and the Brightest to see if there are lessons for the new federal techies.

Tags: pdf09 e-government e-gov egov experts

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PDF was an unusually rich conference. Great folks there and an especially good year to be talking about the effect of the Net on politics and governance.

My take-away (although having a single take-away from a conference I just said is rich is rather contradictory, don’t you think?): The Web has won in a bigger way than I’d thought. The people President Obama is appointing to make use of the Web for increased citizen participation and greater democracy (well, at least as access to the Web and the skills required are distributed more evenly) are our best, brightest, and webbiest. And they are doing remarkable things.

Douglas Rushkoff interviewed me for his radio show yesterday or was it the day before? Anyway, here it is. We talked about PDF and about my presentation there, which was about transparency and the changing role of facts.

[Tags: pdf obama rushkoff e-democracy e-government e-gov egov pdf09 ]

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Mark Pesce is talking about the new global power. [I didn’t liveblog Michael Wesch’s talk because it was too hard to. It’s was close to his popular YouTube lecture about YouTube. He got and deserved a standing ovation.]

The distribution of power has changed but it comes with a loss of control, which means our culture might start hydroplaning. We need to watch the collisions, but remember that people are going to get hurt. We need a political science for the 21st century.

Last month, Wikipedia banned Scientology from editing WP. The Scientologists compared WP to Nazis. Scientology is highly hierarchical. WP is a social agreement to share what we know for the good of all. What happens when they crash? Scientology uses law suits. How does Scientology deal with a social agreement. If Scientology wanted to declare war, it would attack the social agreement, wearing away at the bonds of trust. ckobama,

Mark points to the phenomenon of “communication overload.” E.g., the NY my.barackobama site was overwhelmed by supporters, so O supporters moved elsewhere, using older media. We haven’t yet seen a hybrid beast that can operate hierarchically but interact with the ad hocracy. Project Houdini (tracking who voted) crashed on Election Day, overwhelmed by info. These both were “friendly fire” incidents. We need to learn how to crush the gulf.

“The next decade will be completely hellish” for parties and campaigners.

Hyperempowered communities face a mismatch with the hierarchical mechanisms of the state, even with the best of intentions. But the catastrophes are the first sign of success. So, the state has to radically reform its means of communication, moving out of hierarchies, becoming more chaotic. But this is asking the leopard to change its spots.

We need to watch hyperintelligences emerge and see how governments react. The rules of the game are changing. “The best first step is observation.” The O administration provides the “perfect lab.” This will give us the first snapshot of a political science for the 21st century. Powerful, hyperconnected communities wil sometims struggle against or work with hierarchical institutions. But in each case the hierarchical will have to adapt itself to a new order.

[Tags: pdf09 egov e-gov e-government e-democracy ]

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Alec Ross is the Innovation Advisor to Hillary Clinton. He’s bringing Net tools, esp. social media, to the State Dept. He begins by saying that alog of what we’re talking about today is power. E.g., the Roman Catholic Church held power because thye power over the texts. Gutenberg’s press shifted power to nation states. “That has held until now when it’s beginning to fray because of the power of our networks.” [BTW, I missed Randi Zuckerberg’s interview. Sorry.]

Diplomacy has largely been a matter of white guys in white shirts and red ties talking with other white guys in white shirts and red ties, he says. Now we need citizen engagement in foreign policy. Alec segments this into gov’t to people, people to people, and people to gov’t.

Gov’t to people: E.g., Obama’s video on the Iranian new year posted straight to the Net, for Iranians. E.g., Obama’s speech pushed onto mobile phones.

People to gov’t: “We’re now looking at the potential of people to push gov’ts.” Here the US gov ‘t may not be the primary actor. E.g., the Moldova “twitter rev.” E.g., the No Mas Farc movement (a Facebook action) that has no charismatic leader but that mobilized 10M to march. “If Paul Revere were a modern day citizen, he wouldn’t have ridden down Main St. He would have just tweeted. And we wouldn’t have known his name. Everyone in our society has the power to be a new Paul Revere.” How can we engage the American public move our foreign policy forward?

People to people statecraft. “We’re just beginning to experiment with this in the State Dept.” E.g., they were about to write a check for $110M for relief in NW Pakistan. A jr staff person suggested making an SMS shortcode that would send $5 to the UN PakistabnRelif agency. She had the idea on Thurs morning, Thurs afternoon Clinton heard about it [which probably means that Alec told her about it], and a few days later it was announced from the White House.

He says that Hillary Clinton has been pushing on this hard, and recognizes that it’s a messy space in which there’s need for room for failure.

Micah: How does this related to hard power?
AR: Over the past 8 yrs, defense has been far too much the way we engage around he world. We need to reaffirm the centrality of the other two pillars: development and diplomacy.

Q: What is the role of the US gov’t is supporting digital activists around the world?
AR: This admin recognizes there are digital activists. We can’t just thrust them into war zones. Sect’y Clinton is supporting grassroots civil society orgs around the world so that they can integrate digital tools into their work.
RF: Officials around the world are on Facebook, not always because they like openness, but because it lets people become fans.

Q: How do you weed out hate speech?
RF: Our terms of service pretty clearly define what hate speech is — it incites violence — and those groups come down pretty quickly as we hear of them. Controversial groups who are not inciting hate and bviolence are left up.

Q: To the extent that there are flashmobs, are there any that you need to be tapped down?
AR: We aren’t always going to agree with the actions that are taken. Sometimes our enemies are going to do things we don’t like. That’s what happens on a participatory, open network. [Tags: pdf09 open_government e-gov e-government egov ]

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Todd Herman is a conservative who wants his team to be using the new tools better. Conservatives need to understand the rules of engagement better. The ecosystem favors Obama. How is that working and how can Conservatives work it? “Chairman Steele said ‘Take the lid off.” What would you do if you were me?” E.g., he’s excited by Vivek Kundra’s announcement and wants to bring the data to his site where Republicans can comb it for info. But how open should a political be? How open can it be? “Can a political party really be open?” “Can we be as open as Twitter? I would love it if we could.”

He points to a 1997 Republican site: A virtual town. Very 1997-cool. USAToday rated it as more fun than the Disney site. The Republicans “have been here before. There’s nothing genetically stopping us from using them.” He shouts out to http://en.wikipedia.org/wiki/Saul_Alinsky.

Q: How do you envision this change in tech with the underlying philosophical approaches changing the Rep party?
A: I love that our elected leaders can have pretty direct communication with the voters. I think it’s changing that way. But we need to change the rules of engagement, e.g., away from gotcha.

Q: [jay rosen] Cognitive dissonance while listening to you: You seem to address us as if you didn’t know that the Bush admin had an opacity agenda. E.g., Ashcroft’s 2001 memo saying err on the side of not honoring FOIA requests. So, I’d think the Reps should be asking why it was in favor of opacity.
A: It’s a long conversation. Todd points to some instances of the Obama admin’s lack of transparency. “I’d gladly buy you dinner to have a long conversation about it…”
Jay: Good enough! Where are we going?

You picked on DemocraticUnderground, but missed FreeRepublic. But you asked us socratically what we would do if we were you. What would you do if you were us and saw the way the REpublicans manipulated voter roles?
A: I don’t accept the premise, but my question goes both way.

[Great to have a conservative speaking. IMO, it’d would have been better if he hadn’t used it as a way to address his political grievances, and instead solely focused on the issues of tech, politics, governance where we genuinely share interests. But, that’s just me.]

[Tags: egov everything_is_miscellaneous e-gov pdf09 e-government e-democracy politics ]

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Craig Newmark: “It’s bigger than us and it feels pretty good.” Craig says he likes calling if grassroots democracy. Policy wonks, nerds, and pragmatists working together. Craig says we should be talking about “nonks” (= nerds + wonks). He salutes the first “nerd administration.”

Craig introduces Vivek Kundra (chief information officer) and Macon Phillips (White House new media director). Vivek makes an announcement. “The federal gov’t spends $70B on info tech” but the initiatives freqwuently fail. E.g., the Census’ ridiculous handheld that has failed, so now we’re back to using paper. [ACK!] Vivek announces the IT Dashboard it.usaspending.gov. It builds on data.gov. It shows provides real-time visibility into your tax dollars. You can share the data, embed it, drill down into it, show you the phto fo the CIO responsible, contact her or him directly, provide feedback, look at the perfomance metrics viewed against theactual performance, who the contractors are. You can get the data itself in mashable form, and you can provide any set of data you pull together as an RSS feed.

He shows tools for comparing and spotting trends; it’s a little like WolframAlpha for gov’t data. “We’re launching a platform that will allow us to tap into some of the best ideas and best thinking.” “We look forward to iterating on this. We’ve launched it in beta.”

[This is the type of big, visible success the CIO needs. Fantastic. He gets, and deserves, a standing ovation.]

Macon Phillips begins by thanking the audience for its work. He asks for more feedback on the White House’s Web 2.0 projects.

Q: [esther dyson] How are you going to aggregate the feedback?
VK: It goes to the relevant CIOs and to me. Macon and I are looking at how we can use media to amplify it and getting it directly to the people making decisions.

Q: IS there a danger in hiring tech people to make tech policy?
VK: The fed gov’t is made up of 4M people and 10,000 systems. It’s great to have access to some of the brightest minds in tech policy. Those who are coming to serve in the interest of their country is extremely people. The percentage of people from the tech industry is a small percentage.
MO: We’re bringing in people who can help us with processes, help us make gov’t more transparent.

Q: 18K computer educators are meeting now, discussing how to teach students to do data mashups, etc. Are you trying to figure out a way to allow educators and students to work with your data?
VK: Yes, students can now solve actual problems. But it’s not just teachers and students. Think about the explosion of research when the genome was made public. Also, when GIS data was made public. We’re building platformsWe’re looking at X-prizes to stimulate innovation.

Q: Tying in Stimulus and bailout funds?
VK: Yes. GAO data is already showing up. It took us 1.5 months to get to 100,000 feeds. We decided to launch with just a few so we could get feedback on what we’re doing.

Q: Is the new office of cybersecurity going to be exempt from transparency?
VK: No. They need internal data sharing, and I’m working with them on transparency.

VK: You want into in open formats, in as raw a form as possible. In its raw format, peole have the ability to slice and dice, and to innovate.

Q: What are the limits of transparency?
VK: We don’t want to harm national security. And we want gov’t officials to feel secure in their internal discussions.

Q: [andrew rasiej] Redefining “public” accesibility of documents as “searchable and accessible online”?
VK: As a principle, that makes a lot of sense. I want to caution on the reality, though. There are over 10,000 systems. The data lives in COBOL-based systems we have to get people out of retirement to help us. Petabytes of data. So, there’s an economic question in making those investments in going back through. So, looking forward we want to make sure the spirit of that definition of “public” is honored… [Tags: transparency e-gov e-government everything_is_miscellaneous egov ]

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Mayor Bloomberg skypes in, slightly Max Headroomy. He touts NYC’s e-ness. Info is key to good mgt. #311. Five new initiatives:

1. 311 has a skype account (NYC 311)
2. Twitter: @311nyc

3. 311 online via nyc.gov
4. Tracking the stats to improve the service. E.g., with Google see what services people are most searching for.
5. New annual competition — Big Apps [clever] — to challenge us to come up with new ways to use data at nyc.gov. E.g., someone should make an iPhone app to check out the cleanliness grades of restaurants (which now will also be posted in restaurant windows).

[Tags: pdf09 pdf e-gov e-government egov experts ]

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On stage at PDF, Mark McKinnon and Joe Rospars, the Net guys for McCain and Obama.

Andrew Rasiej begins the interview by asking Mark about the way the media took up his statement at PDF08 that “John McCain is aware of the Internet.”

MM: This shouldn’t be viewed as left v. right but old v. new. “Joe’s a genius, I’m a woolly mammoth.” I’m not the Rospars of the right, I’m old media. We have our own Joe Rospars. It’s all about democratization. Back in 2000, we were creating content via analog. In 2004, it changed radically. We could create longer content digitally and send it out to millions of supporters. In 2008 we saw the effect of YouTube, which means campaigns are losing control. What Obama did: The real key is not tech but harnessing energy. Create the excitement.

JR: All of the online stuff was integrated with the traditional, offline aspects of the campaign.

AR: The power of the Net crystalized for me when I saw my dad emailing Obama YouTubes to people. How do you convince traditional pols that the online is an opportunity?

JR: It’s not a replacement. It’s an integrated thing. It wasn’t clear from the beginning that it was going to happen. In my job interview, Plouffe said we’re only going to be able to build national campaign, we’re going to have to use the online new media to build the love. The old and new media directors sat at the same table. Obama and Michelle said when we first met that they wanted to run the campaign in a way that would leave the political process better off, even if they lost.

AR: What about bumps in the road, e.g., Obama’s support of the FISA bill?

JR: It was hard. But Obama was the candidate, not the plurality of web sites. So he took the time to write a note explaining his position. It was a testimony to the maturity of the campaign and the supporters. After we sent back the donations disappointed donors wanted back, the majority of those were returned because they appreciated how we handled it.

AR: Now that Obama is running the White House, there seems to be more of a disconnect with bloggers, etc.

JR: I dispute that characterization. This is the most transparent WH ever. And we’re not starting from scratch when governing, as opposed to when you’re building a campaign.

AR: Mark, for the next campaign, how much of it will be tools and how much will be candidate?

MM: It’s 95% energy and ideas, 5% tools. Did Obama revolutionize campaigning? Yes, the way Secretariat revolutionized horse racing… How many Republicans are in the audience? [Look like about ten people out of 1,000 raised their hands.]

AR: What advice would you give MM, JR?

JR: Get new candidates. Even Mark’s language is off: He talks about “embracing technology.” We got millions of people who hadn’t been involved in politics to get out and do something. I don’t see any Republican on the horizon doing this.

MM: I agree with JR. It’s about connecting, interacting with people, fundamental issues that matter to them. The best part is day you’re elected; it gets tougher and tougher from then. I hope Pres. Obama is extraordinarily successful for the sake of country, but the hard stuff is just beginning, and people will get disillusioned, and REpublicans will have an opportunity…

MM: Do you have any thoughts about tech is playing out in Iran?

AR: I’m fascinated by our willingness to accept info we can’t verify.

JR: It’s not the tech. It’s the desire.

AR: Micah and I have been thinking that making info “public” should be redefined as accessible and searchable online. Public shouldn’t mean it’s in a drawer in DC.

MM: Transparency is key to effective democracy.

[I missed some questions. Working on my presentation, which I have worked on obsessively for weeks, making it less coherent with each rev.]

Q: Privacy protection hasn’t kept pace with tech…
AR: Privacy is being redefined by the new generation.

JR: I hope people are using the online tools they used during the campaign to organize smaller group now that the campaign is over.

MM: Info is power and tech is providing info.

AR: Bills ought to be posted for 72 hours after it’s finalized and before it’s voted on.

JR: Blue State’s clients are only 25% political. This goes beyond politics.

MM: Fascinating to watch. Campaigns and companies understand they have to tell better stories, opening up the doors so that all the constituencies understand their business.

Q: What are the risks?
JR: We need to make clear to everyone what we’re doing.
MM: Setting expectations

[I did a particularly crappy job of liveblogging this, mainly because of Twitter and the rewriting of my presentation. Sorry.] [Tags: pdf09 e-government e-gov politics ]

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I went to a fascinating breakout at Reboot at which two government guys came to talk about national policy. The government guys were culturally of the Reboot crowd (or so it seemed to me), and one of them came to his position straight out of a tech start-up. But the group of thirty people in the small, converted men’s room (!) met their openness with pent-up hostility. I was surprised at the anger. The gov’t guys ought to listen (which is what they were doing at this meeting), should not expect ideas for free, need to maybe do nothing, need to get the country over the digital divide, should give grants to small businesses, should stay clear of small businesses, don’t be afraid to lose control, build communities, participate in communities, stay out of communities… My untutored sense was that the Web community felt frustrated that this initiative was so late at getting started. As an American, I was actually impressed with the government folks’ openness and webbiness.

Afterwards, I talked with my friend Morten Kamper. He wasn’t at the session, but he said that there was concern that the government’s broadband committee is comprised of the telcos without sufficient citizen or webizen participation, and that Net neutrality is indeed an issue, as the telcos assume they can prefer some of their bits to others.

BTW, I asked the room if there was reluctance on the part of the government to be transparent, and, if so, where’s the Danish version of the Sunlight Foundation. The general answer I got was: There’s no official reluctance, but it’s going too slowly. And Ton Zijlstra said that in the Netherlands, the official policy is to be transparent but there are cultural resistances.

I also asked, at the beginning, if it was clear that the “broadband policy” they were talking about was actually committed to delivering an open, unfiltered, non-discriminatory Internet. The answer was “Yes,” with an implied, “Why would you even have to ask?” (And the answer to that implied question is: Because it’s not clear in America.)

[Tags: denmark e-gov e-government egov reboot reboot11 rb11 ]

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