February 17, 2008
Phone company closed on Sundays
After trying the various phone numbers on the AT&T Wireless site, including 1-800-331-0500, 611 from my cellphone, and 800‑288‑2747 from GetHuman.com, it seems that AT&T provides no customer service on Sunday. So, if your phone or their software is broken, you are SOL.
Jeez, remember when major corporations acted like major corporations? Or maybe this is how major corporations act.
(There’s gotta be a national security angle to this somewhere. Do terrorists and hurricanes take Sundays off? Yeah, that’s the ticket!)
