Stupidest Robot of the Year

Enfish, which makes a great search engine for your own email and desktop files, has a very responsive email support system. So, when I replied to one of their replies, I was aghast with delight to receive a bounce-back that began as follows:

Your reply did not process correctly. Please REPLY to this message and enter the text between the specified lines. Your message has been included below.

Let’s see. The robot knows what my message was. It knows which lines my message should have been entered between. But it needs a human to do the cutting and pasting for it.

This makes as much sense to me as the phone error message: “Your call could not be completed. You need to dial a 1 before the number.” If they know it needs the one, then put it in for me!

Jeez, do I have to do everything around here myself ?

Categories: Uncategorized dw