Debora Baldelli has a thought-provoking post at Global Voices about the reaction in social media to the recent violence in Rio de Janeiro.

My interest was initially piqued because I was in Rio a few weeks ago for a library conference, and found the city fascinating, regretting that I had given myself only one meagre afternoon free. The beaches were empty, and the tourist industry was just groggily waking itself up. Above the eerily unused festive booths, the poor look down, quite literally, from favelas wrapping the bases of the sudden peaks emblematic of the city. The mountains then continue up in inhuman, humbling, vertical lines.

Some cities a casual visitor for a day can fool himself into thinking he understands. Not Rio.

So, I was very interested to read Debora’s round-up of what the local social media had to say about the police reaction to a wave of violence in the city. For example:

The need to know what is true or false, and which areas were or were not being attacked, made @casodepolicia launch two hashtags #everdade (#truth) and #eboato (#rumor), through which information revealed on the web was verified in real time. The tweet reached 10,000 followers on the fifth day of the terror in the city.

Debora is positive about the overall contribution of social media:

… a good portion of the violence reported after this series of attacks was already common before. The sounds of shooting are not exactly anything new in Rio de Janeiro. What is different this time, however, is that everything is happening at the same time, and everything is being spoken of, reported and investigated as part of the same giant problem. The population of the city is being tempted to speak out and be heard (whether through the Disque Denúncia [hotline] or whether on Twitter), and being taken seriously by the authorities. When a person reports via tweet, sees their report being investigated, and hears of police action, this not only stimulates the participation of residents but also gives credibility to the police. Everybody wins.

Of course, the voices being heard in the social media do not come from the favelas, as least in Debora’s report. Matters will be different yet again when we can hear those voices, instead of just feeling their gaze.

Categories: culture, journalism, social media, travel dw