Spoiler for #BreakingBad finale: Walt kills Joffrey. Dexter Kills Walt. Skyler marries Don Draper.

— David Weinberger (@dweinberger) September 16, 2013

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John Sundman is a heck of an interesting person. He’s been around the technology circuit from the Old Days (we’re peers in the chronological sense) but he also writes damn good fiction, some of which (Cheap Complex Devices [my review][sf site][goodreads]) is pretty sublime.

So how does a talented writer make a living in the Webby world? He and I have a long conversation about that and many other things.

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Science Friday has posted a brief, phenomenal video about how octopuses and other cephalopods manage to camouflage themselves incredibly quickly. It explains the skin’s mechanism (which is mind-blowing in itself), but leaves open how they manage this even though they’re color blind. (Hat tip to Joe Mahoney.)

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I’m at a Riptide forum at Harvard’s Shorenstein Center on the “digital disruption of the news.” The place is packed. Digital Riptide consists of 60 interviews. The panel discussion is with Tim Armstrong, AOL; Caroline Little, Newspaper Association of America; Arthur Sulzberger Jr., The New York Times. It’s moderated by Martin Nisenholtz.

[I came in a few minutes late…]

Caroline Little: Audiences aren’t the problem. They’re growing. Revenue is the challenge.

Arthur Sulzberg: “We’re losing our first teeth and growing our new teeth. It’s painful. But what’s coming will be bigger” in reach and impact.

Q [Martin Nisenholtz]: Tim, you paid $315M for The Huffington Post. Jeff Bezos paid $250M for The Washington Post. Did Bezos get a better deal than you?

Tim Armstrong: No, Huffpo is worth more than people thought. It’s gone from 0 to 100M video views, for example. It’s got 100% digital DNA. I once owned a Boston newspaper, but saw Mosaic at MIT and knew I had to get out of that business. “I think I got a great deal with Huffpo and I think Jeff got a good deal on the WaPo, depending on what he does with it.”

Q: Caroline, you ran the WaPo digital division. Was it inevitable that they’d sell to Bezos or could they have done someting to change that future?

CL: It wasn’t inevitable. Now newspapers really have to understand their audiences. Taking it private will remove some pressure. The Grahams were trying to put the WaPo in the best possible place for the future, and that took courage.

Q: What is the nature of authority in a world where there are tens of thousands of verticalized publications on every conceivable topic?

AS: Authority is still about accuracy, breadth, calling out your own mistakes, and having experienced people on the ground, not parachuting them in. Few news organizations have bureaus around the world or even the country. The joy of the digital era is the speed and the reach, and the ability to take in points of view very quickly and bring them into a story line. It’s a remarkable opportunity. The downside is clear. Suddenly everyone is looking at the photo of the Boston bomber. Everyone knows it’s him. But it’s not. That kind of accuracy is critical. [I think AS thinks his characterization of authority bolsters the newspaper’s case, but I don’t think it does. I trust the specialized bloggers/sites on particular topics more than I trust the newspaper. E.g., I get far more in depth and more authoritative coverage of telecom policy from blogs and mailing lists than I do from the NYT. As for Reddit’s misidentification of the Boston bomber: Yes, it was a dreadful mistake. But it was done transparently in public and was immediately corrected. <cough>Judith Miller</cough>.]

Q: Tim, you were interviewed and spoke enthusiastically about Patch. Since then you’ve downsized it. What’s so hard about local journalism?

Tim: We rolled it out to 900 of the best GDP [I think] communities in the US. It was about the authoritative nature of local journalism. Patch’s expansion was rapid. This summer we realized there are 500 Patches that work, and 400 with traffic but we’re not part of that business model. Patch will continue to go one post-partnerships because there’s such an acute need for local info. We’ll probably do partnerships. AOL will own some, and traditional media companies will own some.

Caroline: 85% of all media coverage of stories starts with newspapers.

Q: There’s never been a large, truly international paper. What’s the model for going global with a US news brand?

AS: The International Herald Tribune is owned by the NYT. We’re re-branding it in October as the International NYT. This is just a step. We’re fixing things; e.g., we didn’t used to let you subscribe using Euro currency. But: I met with aa Chinese general. She began by talking in an angry way. We had just begun to charge for Web access, and every morning she’d go to the NYT site but it wouldn’t accept her credit card. We fixed it, but the point is that a Chinese general was going to the NYT site the first thing in the morning. What an opportunity!

Q: Young people don’t seem to be willing to pay for media on the Web. As they mature, will they be willing to pay to for a digital subscription to the NYT?

AS: More and more young people, and all people, are willing to pay for an experience they value on the Web. Thank you, Steve Jobs! But it’s not as if 14 yr olds were ever buying newspapers.

Q: Tim, you create some content, and you do deals to provide access to your audience. How do you decide what you’ll cover and what others will?

TA: Our theory is that people care about a limited amount of things. As they get older, they spend more time with things that matter. We want to be the most human-based company in terms of what people care about. E.g., we’re running TechCrunch Disrupt now. 3,000 people. Just about all the major figures in the tech space. This is an influencer space that we have a major major major amount of mindshare in. The second generation of our strategy is to build out massive content partnerships. And a giant B2B strategy; we service about 40K other publishers with video, ads and content-sharing. Our content theory: let’s invest in the most important areas of journalism and content, build B2B, and have relationships with people in the most important areas of their lives. HuffPo is an influencer. It’s a global info source. It’s a trusted brand. E.g., see our coverage of the selection of the new Pope.

Q&A

Q: Will reporters inevitably have less time to research a story?

AS: The pace has certainly picked up. But we’re still engaged in long form journalism. E.g., Snowfall.

TA: 30-40% of the traffic is on mobiles. Mobile adds consumption, typically about 30%. This changes how news works: If you don’t have a brand like the NYT, you’ll mix low appeal with high appeal

CL: Newsrooms are smaller, but they’d send 15 people to cover the Olympics. Do you really need that? Many newspapers now are investing in longer-form reporting.

Q: What makes global journalism work? The size of the city?

CL: Trust and authenticity. People still trust newspapers.

Q: What do you look for in journalists’ skills?

AS: We didn’t focus fast enough on hiring engineers to build systems and tools.

Q: TV broadcasters are using time efficiently. E.g., Netflix released an entire series at once. How are you experimenting with how to bundle and release investigative reporting?

AS: We’re always experimenting. E.g., We printed Snowfall as a full section, but the experience on the Web was so immensely powerful because of the video, the sound, etc.

TA: We look at how you disrupt readers’ behavior. I always say you can’t beat ESPN Sports Center by being 5% better. You have to be 75% better. Also you need distribution partnerships; that disrupts when your content is released.

Q: [couldn’t hear]

TA: If you look at how people use phones and tablets, the fact is that the average TV is 22 mins of content and 8 mins of commercial. When you watch how people use content, you’ll see trusted brands and faster content. [I had trouble hearing this.] People want to be told what they want to see. The future will be very curated and disruptively time-based.

Q: How do you view social media? Does the capacity to share overcome the limitations of 140 characters?

CL: I think Twitter is like a caption to a photograph. If it’s engaging, you’ll go find more about it.

AS: Twitter is a powerful tool, both in and out.

TA: Twitter is best known for short content, but they’re going to be changing that.

CL: Twitter is great for sources.

AS: This isn’t new. People said you can’t trust what people would say over a telephone wire. Telegrams were thought by some to be the death of newspapers. Twitter is a tool that we’re all getting better and better at using.

Q: From Twitter: How do you choose your political angle?

TA: We have a news chooser that lets you customize the news. HuffPo started more with a political angle. Now there are lots of forums set up for people with different political views. But we [AOL? HuffPo?] have our own voice.

AS: The Net is bringing us back to the written word. Radio, TV, telephone all took us away from that. We’re learning that using any single method will fail.

Q: Tim, you said “not just everyone can be a journalist.” How about bloggers who steal content?

TA: Anyone can be a journalist if they want to be. But consumers are smart. They know who’s stealing information and who isn’t. What you see happening in the blogging community are people taking advantage of situations to be disruptive to gain audience. I would not undercut the ability of people building blogs on specific topics disrupting newspapers.

Q: 5B people may be coming on line in the next decades. How does that change the target audience for online journalism?

The possibilities of our growth and the value of the quality of the info we can provide are immense.

TA: As the developing world comes online, they’ll come online with higher bandwidth.

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I wouldn’t have thought that Net Neutrality would be a particular rich vein for humor. But I was wrong. The Internet Must Die is a Colbert-style satire, with many of the heroes of the Open Internet in it.

A court yesterday heard arguments about whether the FCC’s Net Neutrality rules [pdf] should be permitted to stand. Harold Feld does his usual superlative job of explaining in depth.

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When I was young man,, when there was a personal tragedy, you went through a grieving period. It was big news when Elisabeth Kübler-Ross introduced the five stages of grief, providing a way of understanding grief as a longer and more complex process. St Kübler-Ross added more stops on that journey, but grief was still a journey that gradually came to end — albeit with occasional flare-ups. (I interviewed her in the 1970s for a newsweekly about her “evidence” for life after death. Anyway.)

It seems to me that the concept of Post Traumatic Stress Disorder has changed how we experience grief, at least in some cases. If the death was particularly horrific or unexpected, PTSD provides a framework for explaining grief not as a fairly continuous and predictable process, but as a shock to your system that produces a shower of unpredictable and seemingly irrational reactions. You find yourself crying, or shaking, or angry at provocations that seem to have nothing to do with the person you’re mourning, and these episodes continue long after you’ve gone through the five stages. I’ve experienced this with the death of mother after a long course of lung cancer: for years afterwards, I would begin weeping when in an audience that was applauding. Weird. I shrugged and explained it to myself as a type of PTSD.

I’m not pretending to be a therapist here. I’m not trying to use the term PTSD with clinical precision. Rather, I’m interested in how we explain our grief to ourselves. I find it very interesting that we’ve taken a disorder initially designed to explain the emotional toll on warriors and now apply it far more widely. It implies a different model of consciousness — from a creature that “works through” a loss the way a chord that is struck gradually quiets, to a creature that is far more complex, discontinuous, and and subject to cascades of emotion based on tangentially related triggers.

Steven Johnson gives an example of this in his wonderful book, Mind Wide Open. He finds himself feeling anxious when it’s a crisp, sunny fall day in NYC. He eventually realizes that this is because his brain has connected that particular weather to the weather on 9/11/2001. What was probably a useful adaptation in an uncontrolled environment is of no use in a modern city.

In ordinary parlance we’ve taken PTSD out of its war-time context because it’s gives us a way to make sense of our irrational reactions, which requires a different concept of consciousness. It’s a useful cognitive adaptation of our self-understanding.

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Pew Internet has a new study out that shows that most of us have done something to maintain our privacy (or at least the illusion of it) on the Net. Here’s the summary from the report’s home page:

A new survey finds that most internet users would like to be anonymous online, but many think it is not possible to be completely anonymous online. Some of the key findings:

• 86% of internet users have taken steps online to remove or mask their digital footprintsâ??ranging from clearing cookies to encrypting their email.

• 55% of internet users have taken steps to avoid observation by specific people, organizations, or the government.

The representative survey of 792 internet users also finds that notable numbers of internet users say they have experienced problems because others stole their personal information or otherwise took advantage of their visibility online. Specifically:

• 21% of internet users have had an email or social networking account compromised or taken over by someone else without permission.

• 12% have been stalked or harassed online.

• 11% have had important personal information stolen such as their Social Security Number, credit card, or bank account information.

• 6% have been the victim of an online scam and lost money.

• 6% have had their reputation damaged because of something that happened online.

• 4% have been led into physical danger because of something that happened online.

You can read the whole thing online or download the pdf, for free. Thank you, Pew Internet!

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Yeah, I’m talking to you Scrub-a-dub.

Way to corrupt the system.

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I made the mistake many years ago of creating a Google Accounts email address in addition to my existing Gmail account. Thus I have been plagued (granted, it’s an excellent example of a First World Problem plague) with two out of sync accounts.

Gmail works fine because “[email protected]” is my public-facing email address and has been since about 1994 when first I took the evident.com domain. (Yes, children, there was a time when you could register an existing word with all its vowels just by being the first to claim it.) When you send mail to that address, it shows up in my [email protected] Google Account. It also shows up at my [email protected] account, which now has 12,722 unread messages in it. Nevertheless, the “system” works for me.

But it does not work for me at YouTube.com, where I have two accounts that cannot be merged. I’ve tried.

And I thought it didn’t work at Google Plus. But recently I’ve been getting friend requests (or Circle requests, I guess) at G+ for evident@evident, whereas my social network (such as it is) is at dweinberger@gmail. Since I do very little with G+ anyway, it only bothers me because I hate rejecting friends’ requests, even though they’re trying to join a G+ that I don’t ever check and that currently has a total of 7 people in it. So, I googled for info, and found that Google Takeout promises to move my dweinberger Circles over to evident. Google seems quite serious about it: access is limited during the first 48 hours, the transfer takes up to 7 days, and you can only request one transfer every six months.

We’ll see how it works. In any case, I do appreciate the Google Data Liberation Front commitment.

And perhaps now my Circles will be unbroken.

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We just came from a fantastic production of Love’s Labor’s Lost by Shakespeare & Co. in Lenox, Mass. I’ve lauded this company before (often), but this afternoon’s show was among the very best we’ve seen. The second half especially was both hilarious and very touching. At least the way they played it this time — we saw it here years ago — the ending was a criticism of the play’s own wit as a way to dodge true knowledge. That Shakespeare guy really could write!

I’d recommend you see it, but this was the last performance. Which makes me wonder (once again) why a company like this doesn’t video one of the performances and put it up on the Web for free. Why the heck not? It would only encourage attendance, and would raise the company’s prominence.

And Shakespeare & Co. also holds informal talks about their performances. Why not video them and put them up on the Web for people who are about to see any company’s performance of the play?

There may be a simple answer to this. For example, as my nephew pointed out, some of the performers are in Actors Equity and there may be rules against posting performances for free. If so, what a waste and disservice to their members! For example, it would only help Josh Aaron McCabe‘s career for people to see his performance as Berowne this afternoon.

Or it may be simply that the default at Shakespeare & Co. hasn’t switched to open-when-done. But that only requires the Will. I just hate to see this love’s labor lost.

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