Look up a patent at the US Patent Office site, click on “Images” to see the image, and the chances are very good that you’ll get the sense that people are patenting white paper over and over and over again. The images generally do not show up. (Example)

A little exploration (which you shouldn’t have to do) explains that this is knowingly broken:

These full-page images are not directly viewable using most Web browsers.They are in 300 d.p.i. Tagged Image File Format (TIFF). However, there are many variants — or “flavors” — of TIFF, including different ways of compressing the image data within the TIFF file. The TIFF flavor used by PTO and other countries’ intellectual property offices is international standard ITU T.6 or CCITT Group 4 (G4) compression. Displaying them requires either a TIFF G4 plug-in for your browser, or a properly installed and configured application to which your browser sends G4 TIFF images for display. Note that relatively few image viewers and plug-ins handle G4 compression.

So, here’s an idea: Convert the images to a format that browsers can handle. Post those. Make TIFF the format you have to ask for specially.

Would a business post links to images that they know won’t show up, and make you go to a Help page to discover why? (Thanks to Greg Cavanagh for the alert.)

Categories: cluetrain, egov dw