I got a call from a robot today, asking me to call an 800 number about something to do with my Citi credit card. The robot didn’t identify me by name, but it did say that it wasn’t a sales call. So, I called the 800 number (800 200 8054 in case you care). The person who answered asked me for my name and credit card number, which I refused to give them. Why should I hand that out to a stranger, even if the stranger claims to be with Citi and has a lovely speaking voice? So I spoke with a manager who assured me that it was ok to give him the information. “It’s a common business practice,” he told me.

He also said me that the call was legit because there’s a telephone number on the back of my card.

“Is it this number?” I asked.

“No, but you can call it, if you want.”

So I did. They had no notices on any of my accounts, except for a tickler to sell me identity theft insurance.

So, was it all a crafty attempt to either sell me ID insurance or to motivate me to buy ID insurance??? [Tags: citi scams identity_theft]

Categories: Uncategorized dw