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The Turing Test for UI’s

Ok, I admit I was a bit testy last night. I have the flu, I have a father-in-law for whom I’ve bought two computers and three operating systems (XP, Linux, Mac) who still can’t pick up his frigging email, and I just wanted to go to sleep.

Instead, I found myself doing Kafka’s version of the Turing Test: Can a computer convince you that it’s usable if you’re connected by telephone to an intelligent human who, when it comes to computers, knows how to move a mouse and find letters on a keyboard but little more?

Anyway, thanks for the suggestions in the comments section of the previous post, including your restraint in offering rude suggestions.

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