Turing Support Machines

Kevin Marks responds to the transcript of a “conversation” with a Microsoft support bot:

Customer service people routinely fail Turing tests because they are told to follow a script. They are part of a programmed machine. My friend Stuart is comfortable with this, as if they are programmed, he can find the bugs and exploit them to get what he wants anyway.

see my Edemame piece.

In this piece Kevin manages to compare authentic voices with boiled soy beans. And he succeeds.

Categories: Uncategorized dw