Defendant Relationship Management

Rageboy points us to an article at Wired about profitless companies successfully suing disgruntled customers who go on line to say mean things.

And they say there’s no viable ecommerce business model!

(By the way, I know for a fact that RB ran the blog entry at least in part so he could use the word “fucknozzle” as in “Xybernaut chairman and CEO Edward Newman is a nasty, frightened little fucknozzle.”)

Categories: Uncategorized dw