Contents

News Flash: Luuuuuub …. Duuuuubya
Possum Sites: Sites whose existence proves there’s hope yet.
A World without Gray: Why Customer Support Sucks:
We know how to help one another, if the lawyers — and fear — would just
get out of the way.
How to tell a good idea: There are lots of ways
a good idea can be good without being successful
Anals of Marketing: Dumbness from my marketing
colleagues
Why Search Engines Have Gotten Too Good: For
once we’re not whining
Misc.: Dept. of Go To Hell and Rowling Weds Scarily
Two End of Year thoughts:A Christmas for Everyone
and the Sentimental Existentialist
Links: Your idea of a good time
Email, Baseless Allegations, and Crumpled Envelopes from
Caves: Your usual fabulous email
Bogus Contest: What not to say to a VC