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August 20, 2009

New issue of JOHO the Newsletter

I’ve just sent out the August 18, 2009 issue of JOHO, my newsletter. (It’s completely free, so feel free to subscribe.) It’s all new material (well, new-ish) except for one piece.

Cluetrain@10: Recently, the tenth anniversary edition of The Cluetrain Manifesto came out, a book I co-authored. Here’s some of what we got wrong in the original version.

In the new edition’s introduction, I list a bunch of ways the world has become cluetrain-y, many of which we take for granted. The fact is that I think Cluetrain was pretty much right. Of course, at the time we thought we were simply articulating things about the Web that were obvious to users but that many media and business folks needed to hear.

But Cluetrain also got some important things wrong…and I don’t mean just Thesis #74: “We are immune to advertising. Just forget it.”

Our kids’ Internet: 

Part 1: Will our kids appreciate the Internet?: Will the Net become just another medium that we take for granted? 

I love the Internet because even now, fifteen years into the Web, I remember what life used to be like. In fact, give me half a beer and I’ll regale you with tales of typing my dissertation on an IBM Model B electric, complete with carbon paper and Wite-Out. Let me finish my beer and I’ll explain microfiche to you, you young whippersnappers.

The coming generation, the one that’s been brought up on the Internet, aren’t going to love it the way that we do…

Part 2: The shared lessons of the Net: The Net teaches all its users (within a particular culture) some common lessons. And if that makes me a technodeterminist, then so be it.

In my network of friends and colleagues, there’s a schism. Some of us like to make generalizations about the Net. Others then mention that actual data shows that the Net is different to different people. Even within the US population, people’s experience of it varies widely. So, when middle class, educated, white men of a certain age talk as if what they’re excited about on the Net is what everyone is excited about, those white men are falling prey to the oldest fallacy in the book. 

Of course that’s right. My experience of the Web is not that of, say, a 14 year old Latina girl who’s on MySpace, doesn’t ever update Wikipedia articles, isn’t on Twitter, considers email to be a tool her parents use, and — gasp — hasn’t ever tagged a single page. The difference is real and really important. And yet …

Part 3: How to tell you’re in a culture gap: You’ll love or hate this link, which illustrates our non-uniform response to the Net.

The news’ old value:  

Part 1: Transparency is the new objectivity: Objectivity and credibility through authority were useful ways to come to reliable belief back when paper constrained ideas. In a linked world, though, transparency carries a lot of that burden.

Part 2: Driving Tom Friedman to the F Bomb: Traditional news media are being challenged at the most basic level by the fact that news has been a rectangular object, not a network.

Bogus Contest: Net PC-ness: What should we be politically correct about in the Age of the Web?

[Tags: joho newsletter technodeterminism news journalism media cluetrain ]

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Categories: Uncategorized Tagged with: business • cluetrain • digital culture • digital rights • joho • journalism • marketing • media • news • newsletter • technodeterminism Date: August 20th, 2009 dw

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August 19, 2009

Dilbert goes miscellaneous

Amusing Dilbert today, for those who can’t resist a good taxonomy joke. (Thanks for the tip, Helena!)

[Tags: everything_is_miscellaneous comics dilbert humor taxonomy ]

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Categories: Uncategorized Tagged with: comics • dilbert • everythingIsMiscellaneous • everything_is_miscellaneous • humor • taxonomy Date: August 19th, 2009 dw

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Order of Magnitude Quiz: The cost of street lights

Facing a budget shortfall, the town of Andover, MA, has decided to turn off 600 streetlights, leaving 900 on. How much do you think that will save Andover per year, according to the article in the Boston Globe?

This is an Order of Magnitude Quiz, which means you win if your answer is correct within an order of magnitude. It also means, however, that there’s nothing to win.

Click here for the answer

[Tags: puzzle andover ]

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Categories: Uncategorized Tagged with: andover • puzzle • puzzles Date: August 19th, 2009 dw

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August 18, 2009

RecapTheLaw.org

RecapTheLaw.org has a Firefox extension that both gives access to public docket records and makes them actually publicly accessible. The courts charge for access to these dockets, including every time you search and for every page of search results. The system is called PACER. RECAP gives you access to PACER (and is PACER spelled backwards). When you use RECAP to view a docket through PACER, RECAP uploads it into the Internet Archive, since the docket info is in the public domain even though the courts charge you for accessing it. The next time someone goes through RECAP to find that docket, she’ll get it for free from the Internet Archive. RECAP also adds helpful headers and other metadata.

RecapTheLaw comes out of the Princeton Center for Information Technology Policy. Well done!

[Tags: law courts dockets ]

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Categories: Uncategorized Tagged with: courts • digital rights • dockets • egov • everythingIsMiscellaneous • expertise • law • metadata Date: August 18th, 2009 dw

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My new MacBook Pro

My new MacBook Pro 15″ is a thing of beauty. But not everything is as I expected. Here are some notes on the transition, from my first few hours with it:

In the past, when moving from one Mac laptop to another, I’ve just connected the old to the new via Firewire, and the new one pulls over all your old data and settings. It’s like moving into a new house except everything is exactly where you left it. This time, something went very wrong. While the new one recognized that there was another Mac plugged in to it, it timed out in the transfer after just a percentage or two were done. Worse, it behaved the same way whether I connected via Firewire or ethernet (with two different ethernet cables and multiple restarts). It eventually restored from Time Machine, but even then there was a glitch: It said “About one minute remaining” for about two hours. However, once it was done, my new laptop has just about everything I wanted from the old one.

I saved an image of my Windows partition onto my Mac partition via the free WinClone app (thanks for the pointer, Max!), and it restored it back easily, although it complained that the 32GB partition I’d made wasn’t big enough … even though that was the size of the partition on my old Mac.

I’m enjoying the multi-touch; I’d already been using the two-finger scrolling, but four-fingered task switching is a natural.

I had to look up on the Internets what the F5 and F6 keys do: They adjust the backlight under the keyboard.

Note to self: After installing XP in a Boot Camp partition, don’t forget to boot into XP and insert the OS X disk so that it can load all those delectable drivers.

The gorgeous screen is so large I don’t think it will ever be simultaneously clean in every spot.

With the aluminum unibody, I’m not worrying so much about holding it by the left front, which in the plastic MacBook is where the hard drive is. The aluminum also heats up real good, which will be a comfort during those long Boston winters. (Possible new tag line: “MacBook Pro 15: For Men who Have Moved Beyond Sperm Counts.”)

A small disappointment: The model I have has two graphics cards, but you have to log out in order to make the switch. A larger potential disappointment: With a fully charged battery and not too much running (but wi-fi on), I’m only getting about 4.25 hours of battery life. It promised more. But we’ll see. I haven’t tried minimizing all the power draws.

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Categories: Uncategorized Tagged with: tech Date: August 18th, 2009 dw

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August 17, 2009

meta-meta-spam

I received this today:

FOR IMMEDIATE RELEASE

TWITTER ATTEMPTS TO SHUT DOWN USOCIAL

Twitter has recently moved to shut down web promotions company uSocial.net, by claiming the advertising agency is “spamming”.

According to uSocial CEO Leon Hill, Twitter recently sent accusations via a brand-management organisation that uSocial are using Twitter for spam purposes. Despite this, uSocial say the claims are false.

“The definition of spam is using electronic messaging to send unsolicited communication and as we don’t use Twitter for this, the claims are false.” Said Hill.

uSocial believe the claims are due to a service the company sells which allows clients to purchase packages of followers to increase their viewership on the site.

“The people at Twitter who are sending these claims are just flailing around trying to look for any excuse they can, though it’s going to take much more than this if they want us to pack up shop.” Said Hill. “We’re not going away that easily.”

The service in question can be viewed on uSocial’s site by going to http://usocial.net/twitter_marketing.

Based upon this press release, uSocial is correct: It is not a spammer. Rather, it enables spammers. And then they spammed me to tell me about it.

uSocial also helps companies game sites such as Digg.com by purchasing votes. uSocial is thus explicitly a force out to corrupt human trust. So, screw ’em.

(The uSocial site is down at the moment. Check this post by Eric Lander to read about the site.)

[Tags: spammers twitter marketing conversational_marketing ethics cluetrain ]

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Categories: Uncategorized Tagged with: business • cluetrain • conversational_marketing • ethics • marketing • social networks • spammers • twitter Date: August 17th, 2009 dw

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August 16, 2009

New Mac, and cloning BootCamp XP

Because one of our children needs a new computer, I’ve ordered a brand new 15″ MacBook Pro … for myself. Our child will get my current MacBook 13″. Don’t look at me like that! I’m more of a power user than our child is. And I’m older. Also, I’m paying for it. But mainly it’s a totally rational decision that happens to work out in my favor.

I know that setting up the new Mac will be simple. I’ll plug my old one into the new one (I’m getting a firewire cable that’s 400 on one and 800 on the other, and if that doesn’t work, I’ll connect through the ethernet ports) and the new Mac will suck the life force (= my user directories ‘n’ stuff) out of the old one.

What will really take some time is rebuilding my Bootcamp Windows XP partition: Reinstall XP, and reinstall the few apps I use. (I am still using Microsoft Money, waiting for the new version of Quicken for the Mac, which keeps getting postponed.) I’d much rather clone the old Bootcamp partition onto the new machine. So, I looked around and found Bart PE and YouTube instructions for burning a Bart PE boot disk. I believe I now have to make a disk image of my current Windows partition, save it onto a USB hard drive, and then, well, I don’t exactly know, but I’ll figure it out. Maybe.

[Tags: macbook mac windows os_x clone bootcamp ]

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Categories: Uncategorized Tagged with: bootcamp • clone • mac • macbook • os_x • tech • windows Date: August 16th, 2009 dw

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August 14, 2009

Search Pidgin

I know I’m not the only one who’s finding WolframAlpha sometimes frustrating because I can’t figure out the magic words to use to invoke the genii. To give just one example, I can’t figure out how to see the frequency of the surnames Kumar and Weinberger compared side-by-side in WolframAlpha’s signature fashion. It’s a small thing because “surname Kumar” and “surname Weinberger” will get you info about each individually. But over and over, I fail to guess the way WolframAlpha wants me to phrase the question.

Search engines are easier because they have already trained us how to talk to them. We know that we generally get the same results whether we use the stop words “when,” “the,” etc. and questions marks or not. We eventually learn that quoting a phrase searches for exactly that phrase. We may even learn that in many engines, putting a dash in front of a word excludes pages containing it from the results, or that we can do marvelous and magical things with prefaces that end in a colon site:, define:. We also learn the semantics of searching: If you want to find out the name of that guy who’s Ishmael’s friend in Moby-Dick, you’ll do best to include some words likely to be on the same page, so “‘What was the name of that guy in Moby-Dick who was the hero’s friend?'” is way worse than “Moby-Dick harpoonist’.” I have no idea what the curve of query sophistication looks like, but most of us have been trained to one degree or another by the search engines who are our masters and our betters.

In short, we’re being taught a pidgin language — a simplified language for communicating across cultures. In this case, the two cultures are human and computers. I only wish the pidgin were more uniform and useful. Google has enough dominance in the market that its syntax influences other search engines. Good! But we could use some help taking the next step, formulating more complex natural language queries in a pidgin that crosses application boundaries, and that isn’t designed for standard database queries.

Or does this already exist?

Tags: search pidgin nlp natural_language_processing google everything_is_miscellaneous

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Categories: Uncategorized Tagged with: everythingIsMiscellaneous • everything_is_miscellaneous • google • metadata • natural_language_processing • nlp • pidgin • search Date: August 14th, 2009 dw

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August 13, 2009

Lego hops off the Cluetrain onto the tracks in front of it, wondering what that increasingly loud sound could be

Jake McKee was the Global Community Relations Specialist at Lego. In his essay in the tenth anniversary edition of Cluetrain (subtle product placement, eh?) he tells how Lego learned to engage with its users, and how this was good for everyone. (Josh Bernoff writes about this here.) Lego was a great example of how a business can benefit by getting down off its high horse and playing in the grass with its customers. Thank you, Jake.

Now Jake is gone from the company, and Lego has become an excellent example of how to be a clueless, frightened laughingstock. A 14-year-old user used Legos to create a stop-motion homage to Spinal Tap, which Spinal Tap projected in concert and wanted to include in its DVD. Lego refused to give permission. As a company spokesperson said: “…when you get into a more commercial use, that’s when we have to look into the fact that we are a trademarked brand, and we really have to control the use of our brand, and our brand values.”

First, I am not a lawyer, but: No. The Lego logo wasn’t shown anywhere in the video, and it’s hard to believe that Lego could win a suit.

Second, No. How customer unfriendly can you get? You sell us something that enables us to create what we want, and now you say you get to control what we create? You won’t let us take photos or videos of what we create? Does Crayola get to tell us we can’t post photos of the inappropriate messages I write with their crayons, because it might hurt their image among their target audience of 3-9 year olds and cretinous participants in political debates?

So:

Top Five Inappropriate Items to Construct out of Legosâ„¢ brand Legosâ„¢, owned by Lego Systemsâ„¢, a Lego Groupâ„¢ company

5. Legoâ„¢ Mindstormsâ„¢ dildo

4. Legoâ„¢ ThePiratesBay ship logo

3. Legoâ„¢ world’s most ineffective and uncomfortable condom

2. Legoâ„¢ official Spinal Tapâ„¢ Mud Flaps

1. Legoâ„¢ giant upraised middle finger

[Tags: copyleft copyright drm trademark spinal_tap harry_shearer ]

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Categories: Uncategorized Tagged with: business • cluetrain • copyleft • copyright • digital rights • drm • harry_shearer • marketing • spinal_tap • trademark Date: August 13th, 2009 dw

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8 ways health care reform helps

From my close, dear, intimate, personal, BFF, David Axelrod (Hi, David, you remember me, I was the one in row 32, on your left, that time you gave that talk…):

8 ways reform provides security and stability to those with or without coverage

1. Ends Discrimination for Pre-Existing Conditions: Insurance companies will be prohibited from refusing you coverage because of your medical history.

2. Ends Exorbitant Out-of-Pocket Expenses, Deductibles or Co-Pays: Insurance companies will have to abide by yearly caps on how much they can charge for out-of-pocket expenses.

3. Ends Cost-Sharing for Preventive Care: Insurance companies must fully cover, without charge, regular checkups and tests that help you prevent illness, such as mammograms or eye and foot exams for diabetics.

4. Ends Dropping of Coverage for Seriously Ill: Insurance companies will be prohibited from dropping or watering down insurance coverage for those who become seriously ill.

5. Ends Gender Discrimination: Insurance companies will be prohibited from charging you more because of your gender.

6. Ends Annual or Lifetime Caps on Coverage: Insurance companies will be prevented from placing annual or lifetime caps on the coverage you receive.

7. Extends Coverage for Young Adults: Children would continue to be eligible for family coverage through the age of 26.

8. Guarantees Insurance Renewal: Insurance companies will be required to renew any policy as long as the policyholder pays their premium in full. Insurance companies won’t be allowed to refuse renewal because someone became sick.

Learn more and get details: http://www.WhiteHouse.gov/health-insurance-consumer-protections/

Yes, I know you’re probably one of the millions of people who got this email also, but I think it’s important to say these things, given that some of those campaigning against health care reform have taken lying to a new level of ridiculousness.

[Tags: hcr health_care obama politics ]

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Categories: Uncategorized Tagged with: hcr • health_care • obama • politics Date: August 13th, 2009 dw

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